FAQ

What are your lead times? 

Each item is hand built/sewn to order, our current lead times are as follows: THESE ARE ESTIMATES 

Kydex products: 15-20 business days.

Nylon products such as belts & K9 products: 15-20 business days

Gear & bags ship in 10-15 business days.

***Orders made during sales/holidays or PANDEMICS may have longer lead times***

When ordering multiple items, that cross "Product lines" please anticipate ship times to reflect the longer of the provided lead times. 

SAFARILAND HOLSTER WRAP LEAD TIMES:

We all know Safariland direct has a 8-12 week lead time. We work hard to keep a large inventory to allow this lead to be much shorter for our custom wrap customers, unfortunately we too have to wait 60-90 days to restock our inventory. With that said here our our estimated lead times 

Factory Black (If in stock) will ship in 1-3 business days. 

Custom Wrap holsters (if in stock) 6-10 weeks

If the holster is not in stock, its on order and we are at the mercy of Safariland. Lead times for these order may take 8-12 weeks. When our restock arrives your order is filled, and expedited into the wrap queue based on order date. 

If you have to wait, get it wrapped at least!! 

Do you offer a warranty?

All of our products have a lifetime warranty; if something breaks we will replace it!! You are responsible for shipping costs though. 

What is your return policy?

We offer a 30 day money back return policy, but because each item we make is custom built to your specification we charge a 20% restocking fee for orders returned for no fault of RDR (Return shipping is paid by you).

Can I change my order?

Yes! If we have not begun production, if a change is needed you must email us with your order number and your requested changes. 

Will your holster cause additional wear on my firearm?

Yes, like all holsters there will be additional wear on your gun. Especially at the primary points of contact. 

Do you ship internationally?

Yes, international shipping fees will apply. Typical international charges range between $20-$30 USD

I don’t see my firearm on your product list, can you still make a holster for it?

Maybe, we are always looking to satisfy our customers. If we notice an influx of requests around a particular make or model we at RDR may add it to our product line.

Do you offer discounts to Law Enforcement or Military?

YES!!! A 10% discount is provided to our Law Enforcement and Military customers.Please email us at info@rdrholsters.com for the coupon code (Please be aware the the LEO discount can not be used on already discounted products, or in addition with other coupon codes)